How to Lead and Facilitate Agile Teams
Improved communications & leaderships in Agile Teams
Course Length: 2 Days
Course No. TMA45
CDU & PDU: 16
Selected writings on Leadership, Facilitation, Assertiveness, Coaching, Listening Skills, Self-Awareness, Emotional Intelligence, Negotiation, Meeting Management, and Agile.
Outset Group Seminar Manual
Who should attend?
Appropriate for anyone working in an agile environment, including:
Scrum Masters — Developers/Programmers — Solution Architects
Product Owners — Project/Program Managers — Business Analysts
Quality Specialists — Business Owners and Sponsors
This course includes The Outset Advantage
What knowledge and skills do students gain?
The Outset Group offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a project management
professional (PMP) to ensure that they meet PMI's expectations for professional development in project management.PMBOK® Guide, PMI®, PMP®,
CAPM®, and the PMI R.E.P. logo are either marks or registered marks of the Project Management Institute, Inc.
Seminar Content & Approach
Agile requires a higher level of communication among team members, customers, and management. This course bridges the gap in communications skills that many people encounter when they are placed in an Agile environment.
This workshop teaches a set of proven leadership and facilitation techniques that foster trust, teamwork, accountability, openness, and a commitment to team success. We model the Agile environment in the classroom, and use team exercises, role play, games, scenarios, self-assessment, and robust dialogue to help students learn and “internalize” new skills. Students have the opportunity to practice in a safe, supportive environment, under the direction of an expert Instructor. They return to work prepared to apply these skills to their Agile projects, and embark on a journey of professional excellence.
We start with self-assessment, to build self-awareness that is the foundation of effective leadership. Students then learn a model of leadership that is calibrated to the high performance world of agile. They learn how to foster accountability among team members, and how to organize and facilitate the four basic meetings of the SCRUM method (Planning, Daily Stand Up, Product Review, Retrospective). They learn to recognize when people are simply “going through the motions”, and how to intervene to bring the team to higher levels of productivity. They learn to recognize the difference between communication “process” and communication “content”, and learn how to foster effective process that yields higher quality dialogue and decisions. They learn the root causes of conflict and low team morale, and how to engage a team in making work more fun, collaborative, and rewarding. They learn how to manage upward, to effectively communicate with those in authority. And they learn how to communicate “outward” with various business and technical roles.
Students Return to Work with:
A deeper understanding of the student’s leadership role and accountability in their Agile environment
The ability to differentiate between communication “process” and “content”
Coaching/Mentoring techniques that are calibrated to the Agile environment
Techniques to intervene in low quality communication (fighting, blaming, avoiding, confusion) and lead a communication process that is based on mutual respect, accountability, and team objectives
Techniques to model assertive leadership in an Agile setting
Techniques to prepare for and facilitate each of the four Scrum meetings
Techniques to foster open-minded, productive communication that results in high quality dialogue and decisions
The ability to interact with “non-Agile” personnel at all levels, and align the work of Agile teams with strategic intent, business requirements, and enterprise programs.